Track24 has opted to allow clients to add as many Smart24 apps as they desire, enabling rapid roll out on short notice.
To add a new Smart24 app, head to the Administration module.
The Administration module is accessible by default to customer admins, but it can be enabled as a feature for any user by a customer admin. It is advised that this module is only enabled to a limited number of staff to avoid confusion.
- Click the Add New Device button
2. In this window you can fill out the below information:
- Smart24 Tier
Smart24 Tier refers to Smart24 Core, Plus and Premium. The differences between the versions of Smart24 is explained in here.
This is the email of the user who will be installing Smart24. An access code will be sent to this address.
- Phone Number
Adding a phone number will enable SMS communication to this device from the Grid.
- Call Sign
The Call Sign refers to how name of the Smart24 app on the Grid, for example a Smart24 app for John Smith might appear on the Grid as JS.
- Billing Project
This field is of crucial importance to global clients, ensuring that the Smart24 app appears under the correct billing project will prevent any future invoice confusion.
The Group refers to where this Smart24 app will sit in the platform. By default all clients will have a ‘Main’ group, where apps can be placed. However, for enterprise clients, they may choose to place apps in separate groups referring to different geographic locations.
- Settings Template
Settings template refers to a new feature for enforcing settings for your Smart24 users. By creating a template from the main Administration page, you can choose to lock certain settings.
3. Click Save Device
When the above is completed an email access code will be sent to the user. Until they activate the app, it will appear in red as pending on the List of Devices below.